We offer free shipping to all of our customers whether from the US or INTL. customers. We use only safe and prompt carriers such as FedEx and U.S. Postal Service (USPS). Upon completion of your item, your shipping information and tracking number will be automatically emailed to you."
24 Hours after receipt of the tracking information, your item will normally ship upon completion of inspection.
We ship all over the world, and take special care of our troops that use APO, or FPO addresses. After our 3-4 day process in which your item is made, certified, sized and appraised, all items usually ship with overnight shipping. So you can receive an item that was made to fit you and sized to fit only you in as little as 5 days.
Direct Factory Prices
We are a factory located in the New York City diamond district and have catered to customers for almost 13 years. Our items come with a price guarantee. If you were to find your item at a retail store or get it appraised and the price is not significantly higher than what you paid, you will be entitle for full refund. Our items are 100% as stated.
The diamonds are real and the metal is solid. Our prices are very competitive due to the fact that we are the manufacturer of our items and buying from us means buying directly from the source. Buying factory direct means that there are no middle men like retails stores. So the price that you get is directly from the manufacturer of your item. When you shop directly from the factory, you can save about 70% of the purchase price.
30 Days Returns
We offer a 30 Days return policy with no restocking fee. 100% SATISFACTION GUARANTEED !!! We are so confident in the quality and value of our merchandise that we see no reason to even charge our customers a restocking fee.×
Life Time Warranty
All fine diamonds, colored gemstones, platinum jewellery and gold jewellery sold by Primestyle.com is genuine, authentic and made with high quality and value. Certain selected diamond solitaires are accompanied by an Independent Lab Certificate from GIA, EGL, AGS, HRD, FAGL, or IGI.
This warranty covers each item of fine jewellery for defects like bent prongs, or any repairs or cleanings that you may need. This warranty excludes coverage for excessive wear and tear and/or physical/accidental abuse, for example loss of precious stones and theft. Improper repair or warranty service performed by someone other than Primestyle.com will void this warranty. This warranty covers all repairs and/or replacements at factory cost, please refer to our Price Guarantee. The customer is responsible for all shipping fees related to each service, repair, and/or replacement.
Please contact our Customer Service Department at 888.532.9440 or 212.302.3377 or email us at firstname.lastname@example.org for further questions or inquiries.