Contact UsWe feel that just because you are using your computer to shop doesn't mean that you shouldn't be able to speak with a live person. That is why we make it easy for you to contact us in case for whatever assistance you may need. Whether you are checking on the status of your order, or you need help placing a special order, we can be easily reached.
To help make it easier for you to reach us, we developed our contact center. Here, you will be able to find answers to your questions through our FAQ section. You will also be able to escalate your inquire and speak over the phone, chat, or email us.
If you are interenational customer, take advantage of our great features "Let us Call you" and "Live Chat" .
Select the department you want to contact From the list below Sales Department
Our sales department offers four ways of communication:
1. Telephone support (10:00am - 06:00pm US Eastern Standard Time):
TollFree: 877.217.7622 (US only)
Direct: 212.302.3377
OR
Have us call you:
2. Chat with a representitive:
3. Email support:
Send e-mail to the sales department > | Diamond Specialist
Our sales department offers four ways of communication:
1. Telephone support (10:00am - 06:00pm US Eastern Standard Time):
TollFree: 877.217.7622 (US only)
Direct: 212.302.3377
OR
Have us call you:
2. Chat with a representitive:
3. Email support:
Send e-mail to the sales department > | Customer Service Department
Our Customer Service department offers you four ways of communication:
1. Telephone support (10:00am - 06:00pm US Eastern Standard Time):
TollFree: 877.217.7622 (US only)
Direct: 212.302.3377
OR
Have us call you:
2. Chat with a representitive:
3. Email support:
Send e-mail to the Custome Service department > | Shipping Department
Our shipping department offers four ways of communication:
1. Telephone support (10:00am - 06:00pm US Eastern Standard Time):
TollFree: 877.217.7605 (US only)
Direct: 212.302.3377
OR
Have us call you:
2. Chat with a representitive:
3. Email support:
Send e-mail to the shipping department > | Accounting Department
Our accounting department offers four ways of communication:
1. Telephone support (10:00am - 06:00pm US Eastern Standard Time):
TollFree: 877.217.7605 (US only)
Direct: 212.302.3377
OR
Have us call you:
2. Chat with a representitive:
3. Email support:
Send e-mail to the accounting department > | |
Written Correspondence
Our offices are located in the heart of the diamond district, New York. You can write to us at:
Prime Style, LLC
Customer Service Dept.
15 West 47th Street, suite #209
New York, NY 10036
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Rings
